SUPPORT
Installation help, frequently asked questions, and contact.
INSTALLATION GUIDE
1. Run the Installer
Download the .pkg file and double-click it. The installer places AU and VST3 files in the correct system locations automatically — no manual file copying required.
Signed & notarized by Apple — the installer runs cleanly with no security warnings and no "Open Anyway."
2. Choose Your Formats
The installer lets you pick AU (Logic, GarageBand, Ableton), VST3 (Ableton, Reaper, Bitwig, FL Studio), and the Standalone app. Install takes a few seconds.
3. Open Your DAW
Restart your DAW and find the plugin in your effects list under Remi Blaze.
- Logic Pro: Audio Effects > Remi Blaze > Torchit
- Ableton Live: Plugins > Audio Effects > VST3 > Torchit
- Reaper: FX > VST3 > Torchit
If the plugin doesn't appear, force a plugin rescan in your DAW preferences. See the FAQ below for DAW-specific steps.
FREQUENTLY ASKED QUESTIONS
macOS SECURITY
No. Every Remi Blaze plugin is signed and notarized by Apple, so the installer runs cleanly — no "developer cannot be verified" prompt, no Privacy & Security step, no "Open Anyway." Just download the .pkg, double-click, and install.
Yes. The plugins are built by Remi Blaze (Empellex Inc., Ontario, Canada), signed and notarized by Apple on macOS and Authenticode signed on Windows, distributed via GitHub Releases, and installed only to standard macOS plugin directories. No telemetry, no network calls, no background processes. The plugins do exactly one thing: process audio.
INSTALLATION & COMPATIBILITY
Download the .pkg installer and run it. It installs AU and VST3 files to the correct system locations automatically — no manual file copying needed. Then restart your DAW. See the full installation guide above.
Try these steps in order:
- Verify plugin files are in the correct system folders (not your user folder)
- Completely quit and restart your DAW (not just close the window)
- Force a plugin rescan in your DAW's preferences
- Try running the Standalone version to verify the plugin works on your system
All Remi Blaze plugins work with any AU, VST3, CLAP or AAX compatible DAW on macOS, and any VST3 or CLAP host on Windows, including:
- Ableton Live 11+
- Logic Pro
- Reaper
- Bitwig Studio
- FL Studio (macOS)
- Cubase / Nuendo
- Studio One
- Any other AU or VST3 host
Each plugin also includes a Standalone application that works without a DAW.
Yes. All Remi Blaze plugins are Universal Binaries that run natively on both Apple Silicon (M1, M2, M3, M4) and Intel Macs, and they also ship as 64-bit builds for Windows 10 and 11. No Rosetta translation is required — the plugins run at full native performance on all supported hardware.
To remove a plugin:
- Delete the
.componentfile from/Library/Audio/Plug-Ins/Components/ - Delete the
.vst3file from/Library/Audio/Plug-Ins/VST3/ - Optionally, delete saved presets from
~/Library/Application Support/RemiBlaze/[PluginName]/ - Restart your DAW
Factory presets are built into the plugin binary — they're always available and can't be accidentally deleted.
User presets saved via the plugin's preset save/load feature are stored as .preset files in:
~/Library/Application Support/RemiBlaze/[PluginName]/Presets/
You can share preset files with other users by copying these files. To back up your presets, copy this entire folder.
Use the contact form at the bottom of this page. Please include:
- Your macOS or Windows version (e.g., macOS 15.1 or Windows 11)
- DAW name and version (e.g., Ableton Live 12.1)
- Plugin name and version
- Steps to reproduce the issue
- What you expected vs. what happened
Yes. All plugins in the Remi Blaze Plugin Suite are free to download and use in any project — personal, commercial, or collaborative — at no cost.
Absolutely. You can use the plugins in any project — released music, client work, film scoring, game audio, livestreams, anything. Your music is yours.
Paid plugins are sold through Gumroad, which acts as the merchant of record. Refunds are therefore handled by Gumroad rather than processed here.
Open your Gumroad receipt email and use the refund option in it, or contact Gumroad support with your order number. Every paid plugin is covered by a 30-day money-back guarantee.
If you can't find your receipt, send a support request and choose License Recovery / Transfer. We can help you locate the purchase, though the refund itself still goes through the store.
No, and the pricing is the reason. 45 of the plugins are free, and the paid range is priced low enough that a classroom or a studio would be spending very little per seat as it is. A separate discount tier would add paperwork to save a few dollars.
Education matters to us, so the practical answer is simpler than a licence programme: if you teach production, the free plugins are free to download and use, and that covers most of what a teaching lab needs. See the licence for the terms.
Windows, yes — VST3, CLAP and Standalone on Windows 10 and 11 (64-bit). The Mac builds add AU and AAX on top. Linux is not supported.
SUPPORT REQUEST
Technical help, a bug report, a lost licence, or joining the beta. Pick a type and the form asks for exactly what we need to help.
Not a support question? Use the general contact form.
Reviewing plugins for a channel or publication? Request review copies.
Feedback on an existing plugin is always welcome. We do not accept unsolicited ideas for new plugins or features — see our terms for why.